Booking & Policy

Consultations

• All new colour clients are required to book a consultation at least 72 hours prior to their appointment.

• This allows us to assess your hair, discussyourgoals and create a personalised plan tailored to you.

Patch test

• A patch test is required at least 48 hours prior to any colour service .

• If you are unable to attend for a patch test beforehand, you will be required to sign a disclaimer on the day of your appointment.

Deposits

• A £50 booking fee is required to secure your appointment.

• This will be deducted from your final bill on the day of your service.

Cancellations & Rescheduling

• Appointments can be cancelled or rescheduled up to 48 hours in advance.

• Changes made after this time will incur a charge.

No-Shows

• Missed appointments or failure to attend will be charged in full.

Late Arrivals

• Please arrive on time for your appointment.

• Late arrivals may result in a reduced service or require rescheduling.

Agreement

• By booking, you agree to the Colour by Carole Booking & Policy.